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Privacy Policy

The Château de Bouillon aims to be fully compliant with GDPR. We collect information about our visitors' cookies for several reasons:

  1. Statistical purposes to track the number of users and how often you visit our website.

  2. Collection of information to monitor behavior on the site and improve our services.

  3. We do not monitor individual traffic flows on our site and will do our best to respect your privacy.

Data Collection: We collect information about our users through Google Analytics and when you subscribe to our newsletter. If you have subscribed to our newsletter in the past or in the future, or if you have provided us with your email address for any other reason, we will not sell or disclose your contact information to any other company.

Collection of Personal Data (Forms): The data is collected solely for the purposes and use of the Château de Bouillon.

The information collected is intended to respond to your requests and/or register your email address for future communication. This data is retained in our databases until you revoke it. In case of revocation, it is directly deleted. You have the right to access, rectify, and delete this data or restrict its processing.

You have the option to file a complaint with a supervisory authority:

For Luxembourg: CNDP - National Commission for Data Protection ( For Belgium: CPVP - Commission for the Protection of Privacy ( For France: CNIL - National Commission on Informatics and Liberty ( For Europe: Information portal (

How Do We Protect Your Information? Your personal information is stored in secure networks and is only accessible by a limited number of people with special access rights to such systems, who are required to keep the information confidential. Additionally, all information you provide is encrypted via Secure Socket Layer (SSL) technology. We implement various security measures when a user enters, submits, or accesses their information to maintain the security of your personal information. However, no online data transmission can be guaranteed to be 100% secure.

What Is a Cookie? A cookie is a small text file containing data stored by your browser on your computer. If you visit the site again, a cookie will ensure recognition of your browser. For example, your login settings can be saved, or the website displays information that may be of more interest to you. Cookies can also be used for statistical purposes. Cookies are always anonymous, and your personal information will not be known until you provide it.

Third Parties: Third-party advertisers such as Google Analytics, Facebook Pixels, or Sendinblue may generate statistical cookies to track advertising impressions and conversions. The use of cookies by third parties is subject to the privacy and cookie policies of these companies.

How to Opt-Out? Readers can choose not to participate in online behavioral advertising using the following methods:

  • Use the Online Choice Opt-Out Tool provided at the URL:

  • You can also change the settings of your computer's web browser to block, delete, and/or control the use of all third-party cookies.

Social Media: On the website of the Château de Bouillon, you can share information via social media through the available social media buttons. The relevant social media may place cookies through these buttons. We have no influence over the use of these cookies by these parties. They are responsible for the use and provision of the data thus obtained. The privacy policy and terms and conditions of the involved social media platforms apply to this use.

Facebook Privacy Policy TripAdvisor Privacy Policy

Questions: If you have any questions about our privacy statement or the use of your information, you can contact us directly via the following email address:

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